Welcome to the JCSD Help Desk

Update! We have reorganized the available Help Topics in order to more effectively provide you with support. If you are having difficulty locating the topic you need, or want to suggest a new topic, please feel free to submit your question or suggestion.

Johnston Community School District uses a support ticket system to help you quickly and efficiently. Each request is assigned a unique number so that you can track updates and responses to your ticket.

Please click the sign in link, then use your district username (no @johnston.k12.ia.us) and password to access your help desk account. (Google sign-in has been temporarily disabled.)

For information on how to use this ticketing system, please check the user guide here.